We offer a 30-day money-back guarantee for new purchases, ensuring a full refund if you’re dissatisfied with our work. If you’re not completely satisfied with the services we provide, a refund can be processed within a maximum of 30 working days. The refund will be issued either as credits or through a direct deposit to your bank account.

Refund and Cancellation Policy

We kindly ask our valued customers to review and familiarize themselves with our Refund and Cancellation Policy below. We strive to offer exceptional services to ensure you receive the best value each time. Our goal is to deliver quality that meets your business needs. While we offer refunds as a courtesy, our management team retains the right to decline any refund request at their discretion.

As mentioned earlier, the refund policy for new purchases is covered by a 30-day money-back guarantee if you are dissatisfied with our work. Refunds will be processed within 30 working days, either as credits or through direct bank deposit, depending on the customer’s preference.

Refunds will be made to the original credit or debit card used for the purchase. Refunds for website-related issues or unsatisfactory work will only be processed with the client’s approval. The customer must provide their account details and reason for the refund request to proceed. Refunds and cancellations may be issued in the following situations:

1. Non-Delivery of the Tool: If you don’t receive the tool due to mailing issues with your email provider or server, please contact us for assistance. Claims for non-delivery must be submitted to our Billing Department in writing within 30 days from the service delivery date. If no claim is received, the product will be considered delivered and downloaded.

2. Major Defects: While all products are thoroughly tested before release, unexpected errors may arise. If such issues occur, contact our Technical Support Team. We reserve the right to fix the error within 72 hours. If we fail to resolve the issue within this time frame, a full refund will be issued, or the product will be replaced with one of equal or similar value at the customer’s discretion. Please note that temporary server access may be requested by our technicians to resolve the issue, and refusal to provide access may result in the loss of refund eligibility.

3. Tool Not-As-Described: If the tool is found to not match the description on our website, contact our Technical Support Department within 30 days. You must provide clear evidence showing that the product is not as described. Complaints based solely on the customer’s expectations or preferences will not be honored.

Children’s Policy:

Only individuals 18 years or older are permitted to access our products. Our services are not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us immediately. If we discover that we have collected information from a child under 13 without proper parental consent, we will take steps to remove the information and cancel the order immediately.